Last updated: October 28, 2026
This privacy policy explains how Level Up Restoration (“we,” “us,” or “our”) collects, uses and protects information you share with us through this website. Level Up Restoration is a d/b/a of Level Up Group and serves homeowners in Raleigh, Durham, Chapel Hill and the surrounding Triangle area of North Carolina.
Information We Collect
We only collect information you choose to give us — for example, when you fill out a form requesting an inspection, apply to become a referral partner, call us or email us. This may include your name, phone number, email address, company name, property location and details about the damage or project you describe.
Like most websites, our site may also collect basic technical information automatically, such as your browser type, device, pages visited and how you arrived at the site. This helps us understand how the site is used and improve it.
How We Use Your Information
- To respond to your request and schedule inspections or service
- To communicate with you about your project, including by phone, email or text message
- To coordinate with your insurance company or referral partner when you ask us to
- To improve our website and services
Text Messages
If you provide a mobile number, we may contact you by text message about your inquiry or project. Message and data rates may apply. You can reply STOP at any time to opt out. We do not share mobile numbers or text-messaging opt-in information with third parties for their marketing purposes.
How We Share Information
We do not sell or rent your personal information. We share it only as needed to provide the service you requested — for example, with your insurance carrier or adjuster at your direction, with trusted service providers who help us run our business (such as our CRM, email and website hosting providers), or when required by law.
Cookies & Analytics
Our website may use cookies and similar tools, including analytics and advertising services, to measure site traffic and the performance of our marketing. You can set your browser to refuse cookies; parts of the site may still work without them.
How We Protect Your Information
This website is served over a secure, encrypted (HTTPS) connection, and access to the information you submit is limited to the people who need it to serve you. No method of transmission or storage is 100% secure, but we take reasonable precautions to protect your information.
Your Choices
You may contact us at any time to ask what information we have about you, to correct it, to have it deleted, or to stop receiving communications from us.
Contact Us
Questions about this policy? Email us at travis@leveluprestorationnc.com or use the contact form on our home page.
